Terms of Service

These Terms of Service govern your access to and use of Solvatee.site and your purchase of products from Solvatee.

By accessing our website, browsing our store, or placing an order, you agree to these Terms of Service and any additional policies referenced on our website.

1. Online Store Terms

By using this website, you represent that you have the legal capacity required under the laws applicable to you to enter into a binding transaction or that you are using the website with appropriate authorization.

You may not use our website or products for unlawful purposes or violate applicable laws while using our services.

2. Product Information

We make reasonable efforts to present product descriptions, images, colors, sizing information, pricing, and other information accurately.

However, colors and visual details can appear differently depending on your screen, device settings, lighting, and other factors.

Measurements may also vary slightly where products are measured manually.

3. Prices and Availability

Prices and product availability displayed on Solvatee.site may change from time to time without prior notice, subject to applicable law.

Products may be available in limited quantities, sizes, colors, or variations. We reserve the right to discontinue products where permitted by law.

4. Orders

Submitting an order does not necessarily mean that the order has been accepted.

We reserve the right, where legally permitted, to refuse, limit, or cancel an order for legitimate reasons, including suspected fraud, payment issues, incorrect pricing or product information, stock availability, or delivery restrictions.

If payment has already been collected for an order that we subsequently cancel, the applicable amount will be refunded.

5. Billing Information

You agree to provide current, complete, and accurate purchase and account information for transactions made through our store.

You are responsible for ensuring that your contact, billing, and shipping information is accurate so that we can process your order and communicate with you when necessary.

6. Shipping

Solvatee provides free worldwide shipping.

Our estimated delivery timeframe is 7–10 days. Delivery estimates can be affected by circumstances outside our reasonable control, including customs procedures, carrier disruptions, severe weather, public holidays, incorrect delivery information, or other logistical events.

Please refer to our Shipping Policy for additional information.

7. Returns and Refunds

Eligible purchases may be returned within 30 days in accordance with our Return & Refund Policy.

Solvatee provides free eligible returns and refunds within the applicable return period, subject to the conditions stated in that policy.

8. Intellectual Property

Unless otherwise stated, website content belonging to Solvatee, including original text, branding, graphics, design elements, and other proprietary materials, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit our proprietary materials without authorization except where permitted by law.

9. Third-Party Services

Our website may use or integrate third-party services, including payment processors, shipping providers, applications, and other technology providers.

Certain third-party services may be governed by their own terms and privacy practices.

10. Prohibited Uses

You may not use our website to engage in fraudulent activity, distribute malicious code, interfere with website security, collect information unlawfully, infringe intellectual property rights, or engage in conduct prohibited by applicable law.

11. Disclaimer and Limitation of Liability

To the maximum extent permitted by applicable law, our services and products are provided subject to the terms, warranties, and protections required by law.

Nothing in these Terms is intended to exclude or limit liability or consumer rights where such exclusion or limitation is prohibited.

12. Governing Law

These Terms are governed by applicable laws and regulations, including mandatory consumer protection laws that may apply based on the location of the business and the customer.

13. Changes to These Terms

We may update these Terms of Service periodically to reflect changes to our business, website, services, or legal requirements.

The version published on this website will be the current version.

14. Contact Information

Questions regarding these Terms may be sent to:

Solvatee
206-3288 Capilano Cres
North Vancouver, BC V7R 4H7
Canada

Email: support@Solvatee.site
Phone: (604) 985-2701