Shipping policy

Shipping Policy

At Solvatee, we aim to provide a straightforward and reliable delivery experience for customers around the world.

Free Worldwide Shipping

We offer free worldwide shipping on all orders placed through Solvatee.site.

There is no minimum purchase requirement to qualify for our standard free shipping service.

Estimated Delivery Time

Our standard estimated delivery timeframe is:

7–10 days

Delivery estimates begin after the order has been processed and prepared for shipment unless otherwise stated during checkout.

Please remember that delivery times are estimates rather than guarantees. Actual delivery times can occasionally vary due to circumstances outside our reasonable control.

Order Processing

After you place an order, your order information and payment will be reviewed before fulfillment.

Once your order has been processed and dispatched, tracking information may be provided where tracking is available for the shipment.

Tracking Your Order

When tracking information is available, it will generally be sent to the email address associated with your order.

Please allow some time after dispatch for the carrier's tracking system to update.

If you have difficulty tracking your shipment, contact support@Solvatee.site and include your order number.

International Orders

Solvatee ships worldwide.

International shipments may be subject to customs inspections, local import requirements, taxes, duties, or other government charges depending on the destination.

Where such charges are imposed by local authorities and are not expressly included during checkout, responsibility for those charges will be determined by applicable laws and the terms disclosed at checkout.

Delivery Delays

Although we work to provide delivery within the estimated 7–10 day timeframe, occasional delays may occur because of customs processing, carrier disruptions, severe weather, holidays, transportation issues, or other events outside our reasonable control.

If your shipment appears significantly delayed, please contact us so that our customer support team can assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

If you notice an error in your delivery address, please contact us as soon as possible at support@Solvatee.site.

We cannot guarantee that an address can be changed after an order has entered processing or shipment.

Lost or Damaged Packages

If your order arrives damaged or you believe your shipment has been lost during transit, please contact us with your order number and relevant details.

Our team will review the circumstances and work with you toward an appropriate resolution.